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Frequently Asked Questions

Clear answers to common co-parenting app questions about pricing, safety, and getting started.

Pricing

No. We believe charging both parents separately is unfair. When you purchase a Standard or Pro plan, you can invite your co-parent to join for free. One price covers the whole family.

Yes. Our Free plan includes basic messaging, a view-only shared calendar, an immutable audit log, and full access to our DV Safety Mode. It is always free.

Some courts fund the subscription directly for families ordered to use a co-parenting app. If your court participates, the subsidy covers the full cost of the Standard or Pro plan. Ask your attorney or court administrator for details.

If you are working with a domestic violence organization, shelter, or case worker, they can provide a DV waiver code. This code unlocks full Pro access at no cost to ensure you have the highest level of protection.

Yes. There are no long-term contracts. You can cancel your subscription at any time, and your account will revert to the Free plan at the end of your current billing cycle.

Safety

No. If your co-parent takes a screenshot, you receive a silent alert. If you take a screenshot, they are not notified. Safety Mode is designed to protect you covertly.

Never. Your co-parent will not receive any notification or visual indication that Safety Mode is enabled on your device.

Only you. The offline safety journal is device-encrypted and never synced to our servers. We cannot read it, and your co-parent cannot access it.

Every photo you upload has its GPS coordinates, device model, and all location metadata automatically stripped before it touches our servers.

Court Orders

Our AI can parse most standard custody agreements, parenting time schedules, and expense-sharing stipulations. It automatically configures your calendar and expense splits based on the document.

You always have the final say. Before any rules are applied to your account, you review and approve the AI's suggestions. You can manually edit or override any schedule or expense split.

Getting Started

Once you set up your account, you can send a secure invitation link via email or text. If you are on a paid plan, their access is completely free.

Yes. We offer a secure import tool that allows you to bring over your historical messages, calendar events, and expense records from OurFamilyWizard so you don't lose your records.